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Human Resources and Virtual Teams

teamworkIn a virtual environment, hiring managers are not constrained to a particular geography when selecting new employees.

However, the skills required to work in a virtual environment differ somewhat from that of a worker in a more traditional environment.

The skills listed below may assist human resource professionals in the recruitment, assessment, and selection of effective virtualteam members.




1. Proficiency with technical tools and electronic etiquette:

  • e-mail;
  • collaborative software systems;
  • Internet;
  • Intranet;
  • destop videoconferencing sytems;
  • non-desktop videoconferencing sytems;
  • teleconferencing.



2. Ability to form team relationships quickly and effectively:

  • entering new teams via introduction of self, asking questions to help the team get organized, and showing interest in others;
  • quickly ascertaining other team members’ preferred work styles and adapting their own accordingly;
  • being aware of one’s interpersonal style and planning experiences which lead to improvement;

3. Ability to communicate in a virtual environment:

  • command of written communication skills for utilization via e-mail and collaborative software systems;
  • communicating effectively via videoconferencing for team meetings;
  • making formal presentations through videoconferencing;
  • managing guidelines about when to see people face-to-face,
  • when to send them email vs. voicemail messages, and when to avoid them altogether.

4. Ability to access, analyze, and manage data.

5. Project management capabilities:

  • planning and organizing individual work to correspond to team schedules;
  • developing and using methods to report progress and problems;
  • monitoring and controlling costs;
  • taking actions to get back on track;
  • documenting and sharing individual learnings.

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