Quality News

September 2009

• Shewhart, Deming, and Six Sigma

August 2009

• ISO begins work on standard for more customer-friendly utility bills

July 2009

• Human Resources and Virtual Teams
• Experiments, Randomization, and Observational Studies
• The New Terminology Statistical Process Control
• European Quality Leader Award 2009
• ISO standard to save sailing enthusiasts from danger and drowning
• What is Kamishibai?
• Three Hoshin Habits for Effective Execution
• How to Establish Manufacturing Specifications – Donald J. Wheeler
• Why ISO 27001 is not enough
• The “ISO Café” expands its menu
• ISO standard to save sailing enthusiasts from danger and drowning
• Can you trust them? ISO standard for sizing up personal financial planners
• ISO and UNIDO reinforce partnership for sustainable development

June 2009

• Three Questions for Success by Donald J. Wheeler
• Seeking: Checklist for a Sense of Urgency
• Six Sigma Mini Tutorial
• How ISO standards support and benefit the media
• The Quality Measurement Conference