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	<title>Quality News &#187; European Organization for Quality</title>
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	<description>News about ISO standards and Quality Management</description>
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		<title>ISO standards support UN Decade of Action for Road Safety</title>
		<link>http://quality-news.com/714/iso-standards-support-un-decade-of-action-for-road-safety/</link>
		<comments>http://quality-news.com/714/iso-standards-support-un-decade-of-action-for-road-safety/#comments</comments>
		<pubDate>Tue, 24 May 2011 06:59:34 +0000</pubDate>
		<dc:creator>QualityEditor</dc:creator>
				<category><![CDATA[ISO Standards]]></category>
		<category><![CDATA[Quality control]]></category>
		<category><![CDATA[Quality management]]></category>
		<category><![CDATA[Quality tools]]></category>
		<category><![CDATA[Basic Quality]]></category>
		<category><![CDATA[Basic Quality tools]]></category>
		<category><![CDATA[European Organization for Quality]]></category>
		<category><![CDATA[Human Error Reduction]]></category>
		<category><![CDATA[ISO]]></category>
		<category><![CDATA[ISO STANDARD]]></category>

		<guid isPermaLink="false">http://quality-news.com/?p=714</guid>
		<description><![CDATA[With more than 200 International Standards contributing to road safety, ISO is providing major support for the Decade of Action for Road Safety launched by the United Nations (UN). Road traffic injuries have become the leading killer of young people aged 15-29 years. Almost 1.3 million people die each year on the world&#8217;s roads, making [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://quality-news.com/wp-content/uploads/2011/05/roadsafety.jpg"><img class="alignleft size-thumbnail wp-image-715" src="http://quality-news.com/wp-content/uploads/2011/05/roadsafety-150x150.jpg" alt="UN Decade of Action for Road Safety " width="150" height="150" /></a>With more than <strong>200 International Standards</strong> contributing to road safety, ISO is providing major support for the Decade of Action for <strong>Road Safety</strong> launched by the United Nations (UN).<br />
Road traffic injuries have become the leading killer of young people aged 15-29 years. <strong>Almost 1.3 million people die each year </strong>on the world&#8217;s roads, making this the ninth leading cause of death globally. In addition to these deaths, road crashes cause between <strong>20 million and 50 million</strong> non-fatal injuries every year. In many countries, emergency care and other support services for road traffic victims are inadequate. These avoidable injuries overload already stretched health services.</p>
<p><strong>The Decade of Action, launched on 11 May 2011,</strong> seeks to prevent road traffic deaths and injuries which experts’</p>
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project will take the lives of <strong>1.9 million people</strong> annually by 2020.</p>
<p>ISO has developed more than 800 standards for the automotive sector, including more than 200 related to the specific subject of road safety through its two technical committees: <strong>ISO/TC 22</strong>, Road vehicles and <strong>ISO/TC 204</strong>, Intelligent transport systems.<br />
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<p>An eagerly awaited <strong>International Standard</strong> for road traffic safety management systems is currently being developed by ISO. The future<strong> ISO 39001, Road-traffic Safety management systems</strong> &#8211; Requirements with guidance for use, will make an immense impact on the development of traffic safety and diminish a major public health problem across the world. The standard will take the next step forward either in the form of a <strong>Draft International Standard </strong>(DIS) or as a fully published Technical Specification.</p>
<p>&nbsp;</p>
<p>read at <a href="http://www.iso.org">http://www.iso.org</a></p>
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		</item>
		<item>
		<title>The evolution of quality thinking, quality improvements</title>
		<link>http://quality-news.com/121/the-evolution-of-quality-thinking-quality-improvements/</link>
		<comments>http://quality-news.com/121/the-evolution-of-quality-thinking-quality-improvements/#comments</comments>
		<pubDate>Fri, 05 Jun 2009 07:16:58 +0000</pubDate>
		<dc:creator>QU-King</dc:creator>
				<category><![CDATA[Quality control]]></category>
		<category><![CDATA[European Organization for Quality]]></category>
		<category><![CDATA[quality evolution]]></category>
		<category><![CDATA[quality improvement]]></category>

		<guid isPermaLink="false">http://quality-news.com/?p=121</guid>
		<description><![CDATA[This subject area is one which, perhaps more than most, relies on the meaning, use and interpretation of words and phrases used to define concepts, and which suffers as a result from a degree of misunderstanding and confusion. For example, there is huge difference between &#8216;quality&#8216; management and &#8216;quality management&#8216;. Both terms rely on an [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-full wp-image-122" title="graph_improvement" src="http://quality-news.com/wp-content/uploads/2009/06/graph_improvement.jpg" alt="graph_improvement" width="107" height="129" /></p>
<p>This subject area is one which, perhaps more than most, relies on the meaning, use and interpretation of words and phrases used to define concepts, and which suffers as a result from a degree of misunderstanding and confusion.</p>
<p>For example, there is huge difference between &#8216;<strong>quality</strong>&#8216; management and &#8216;<strong>quality management</strong>&#8216;.<br />
Both terms rely on an understanding of the meaning of both &#8216;quality&#8217; and &#8216;management&#8217;, which will vary depending on the context in which they are used. Similarly, quality thinking could be &#8216;quality&#8217; thinking or &#8216;quality thinking&#8217;, ie thinking about &#8216;quality&#8217; or a &#8216;<strong>better and more effective way of thinking</strong>&#8216;.<br />
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<p><strong>What is quality?</strong></p>
<p>The following responses to this question show how varied our ideas can be:</p>
<p>* &#8216;a measure of excellence&#8217;<br />
* &#8216;the characteristics of a product or service that bear on its ability to satisfy stated or implied needs&#8217;<br />
* &#8216;better than you would, or could, have ever expected&#8217;<br />
* &#8216;what the customer perceives it to be&#8217;<br />
* &#8216;doing the right thing right, every time&#8217;<br />
* &#8216;the degree to which an item or process meets or exceeds the customers&#8217; requirements and expectations&#8217;<br />
* &#8216;how closely a product or service meets its design specification&#8217;<br />
* &#8216;surpassing customer needs and expectations throughout the life of the product&#8217;<br />
* &#8216;a product or service free of deficiencies&#8217;<br />
* &#8216;reducing the variation around the target&#8217;<br />
* &#8216;a state of mind&#8217;</p>
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<p>* &#8216;the extent to which products, services, processes, and relationships are free from defects, constraints, and items which do not add value for customers&#8217;<br />
* &#8216;never having to say you&#8217;re sorry&#8217;<br />
* &#8216;an ever-evolving perception by the customer of the value provided by a product. It is not a static perception that never changes but a fluid process that changes as a product matures (innovation) and other alternatives (competition) are made available as a basis of comparison&#8217;<br />
* &#8216;peace of mind&#8217;<br />
* &#8216;never an accident&#8217;<br />
* &#8216;the inherent features possessed by a product or service&#8217;<br />
* &#8216;when what comes back is the client, not the product&#8217;<br />
* &#8216;no surprises!&#8217;<br />
* &#8216;not achieved by doing different things. It is achieved by doing things differently&#8217;<br />
Read more <a href="http://www.thecqi.org/knowledge-hub/Knowledge-portal/Concepts-of-quality/Evolution-of-quality-thinking/">here</a></p>
]]></content:encoded>
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		</item>
		<item>
		<title>Finally &#8211; Memorandum of understading between EA European cooperation for accreditation and EOQ</title>
		<link>http://quality-news.com/95/finally-memorandum-of-understading-between-ea-european-cooperation-for-accreditation-and-eoq/</link>
		<comments>http://quality-news.com/95/finally-memorandum-of-understading-between-ea-european-cooperation-for-accreditation-and-eoq/#comments</comments>
		<pubDate>Thu, 04 Jun 2009 14:43:52 +0000</pubDate>
		<dc:creator>QualityGuru</dc:creator>
				<category><![CDATA[ISO Standards]]></category>
		<category><![CDATA[Quality management]]></category>
		<category><![CDATA[EOQ]]></category>
		<category><![CDATA[European Organization for Quality]]></category>

		<guid isPermaLink="false">http://quality-news.com/?p=95</guid>
		<description><![CDATA[We have a good news. Finally -  Memorandum of understading was signed between EA European cooperation for accreditation and  European Organization for Quality EOQ. What they agree is that EOQ will be recognized in EA as observer .  If you like you can download agreement here]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-full wp-image-96" title="eoq" src="http://quality-news.com/wp-content/uploads/2009/06/eoq.jpg" alt="eoq" width="410" height="298" />We have a good news. Finally -  Memorandum of understading was signed between EA European cooperation for accreditation and  European Organization for Quality EOQ.</p>
<p><span id="more-95"></span></p>
<p>What they agree is that EOQ will be recognized in EA as observer .  If you like you can download agreement <a title="EOQ and EA agreement" href="http://www.eoq.org/index.php?id=535&amp;tx_posnews[item]=7" target="_blank">here</a></p>
]]></content:encoded>
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