However, the skills required to work in a virtual environment differ somewhat from that of a worker in a more traditional environment.

The skills listed below may assist human resource professionals in the recruitment, assessment, and selection of effective virtualteam members.

1. Proficiency with technical tools and electronic etiquette:

• e-mail;
• collaborative software systems;
• Internet;
• Intranet;
• destop videoconferencing sytems;
• non-desktop videoconferencing sytems;
• teleconferencing.

2. Ability to form team relationships quickly and effectively:

• entering new teams via introduction of self, asking questions to help the team get organized, and showing interest in others;
• quickly ascertaining other team members’ preferred work styles and adapting their own accordingly;
• being aware of one’s interpersonal style and planning experiences which lead to improvement;

3. Ability to communicate in a virtual environment:

• command of written communication skills for utilization via e-mail and collaborative software systems;
• communicating effectively via videoconferencing for team meetings;
• making formal presentations through videoconferencing;
• managing guidelines about when to see people face-to-face,
• when to send them email vs. voicemail messages, and when to avoid them altogether.

4. Ability to access, analyze, and manage data.

5. Project management capabilities:

• planning and organizing individual work to correspond to team schedules;
• developing and using methods to report progress and problems;
• monitoring and controlling costs;
• taking actions to get back on track;
• documenting and sharing individual learnings.

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